100% Manufacturer Warranty and 100% Guarantee Return Policy

Due to the nature of internet retail and shipping practices, we recognize the need to offer our clients a return service. If for any reason your tree was damaged in the process of shipping, we will send out a new tree to you free of charge. Please email us a detailed description and include photos if possible of the damage.

Because of the way our new trees are designed, we can fix most problems by simply sending out a replacement L.E.D. unit or power cord adapter. If there is a problem with any of the tree branches, we will send out an entirely new replacement tree.

If you purchase a tree and you are not happy with the purchase, all we ask is you please notify us within 5 business days from the date the tree was delivered, and we will gladly take it back, "Freight Prepaid" by you, no questions asked, for full credit on your charge card or credit towards another tree of your choice, minus a 18% restocking fee within 30 days upon reciept of the tree.

Please write on the carton "Damaged Tree" or "Returned in Working Order".

Any tree purchased before Christmas Day, cannot be returned, exchanged, or price adjusted after Christmas Day.

Send merchandise to:

WDS Comp
Attn: LEDtree Returns
1200 Dinwiddie Avenue
Richmond, VA 23224

email: service @ artificial-christmas-tree.com